PWB Roles and Responsibilities
A PWB ‘Categories of Complaints and Reporting Procedure’ document with a full PWB structure diagram can be found in Appendix D of our Safeguarding Policy. Below is only a summary of what is listed there:
1) For PWB International Tours – eg: India, Kenya, Nicaragua or Calais
Each group of volunteers on Tour will be lead in the field by an experienced Tour Coordinator. They will be supported remotely following reporting structure:
Volunteer -> Tour Coordinator (TC) -> Tour Leader (TL) -> Tour Manager (TM) -> PWB Manager -> Trustees
2) For PWB-UK Projects
Each project will have an identified ‘Project Manager’ who will have contracted various workshop leaders to deliver a series of workshops in different geographic locations. This is the equivalent of the TC for a Tour. In this case the reporting chain is:
Volunteer/contractor -> Project Manager -> PUK Manager -> PWB Manager -> Trustees
3) In General
The PWB Manager is responsible for analysing and annually reporting on the collected MEARL data. The PWB Manager is responsible for ensuring that the findings and lessons learned are incorporated into the subsequent organisational activities to facilitate continuous learning.
The Finance Manager is responsible for collecting and analysing all financial data, including fundraising and spending, and reporting these data to the PWB Manager quarterly.
The Tour Manager ensures all tours are run safely and according our policies and that all tours are equipped to collect data and social media content and do so according to our MEARL strategy.
The PWB Designated Safety Officer (DSO) is responsible for receiving incident reports and dealing with them according to our safeguarding policies.
The PWB Designated Safety Trustee (DST) is responsible for working with the DSO to handle serious incidents and to represent, and consult with, the board in these matters.
PWB TLs are responsible for supporting the TCs remotely in what ever assistance they require.
PWB TCs and Project Managers are responsible for collecting the relevant data during projects to monitor the achievement of outputs and outcomes against the performance indicators detailed in the logical framework and in this MEARL plan, highlighting and reporting back on any changes to program activities, beneficiaries, and identifying any unanticipated risks or unverified assumptions which might influence the quality of the ongoing MEAL.
PWB-UK workshop facilitators are responsible for collecting the relevant data during workshops to monitor the achievement of outputs and outcomes against the performance indicators detailed in the logical framework and in this MEARL plan, highlighting and reporting back on any changes to program activities, beneficiaries, and identifying any unanticipated risks or unverified assumptions which might influence the quality of the ongoing MEARL.
PWB volunteers are responsible for sending feedback at the end of tours.
All members of the PWB core team are responsible for reviewing the monitoring reports, implementing learning and completing the feedback loop to ensure that challenges and opportunities identified are translated into program improvements and refinements in practice. The program team are responsible for the day-to-day management of the program, and will be involved in the program-related MEARL.